Shipping policy

Here at UK Vape Mart, we ship orders worldwide. The majority of our orders are despatched on the same working day as the order is placed, if this is not possible then it is despatched the next working day, all orders are picked and ready to send within 24 hours (subject to payment).

We send all box orders via Next Day courier who have depots all over the country. The orders are sent overnight ensuring you receive the parcel the next working day (this excludes bank holidays). Please note that although we book all deliveries on a next day service this cannot always be guaranteed due to delays beyond our control, especially during peak times of year such as Christmas.

 

We recommend placing orders before 12pm to ensure the best chance at getting sent the same day. We always operate on a first come, first serve basis. This does not GUARANTEE your order will be ready to ship the same day, it entirely depends on how busy we are. As we always prioritise orders on a first come, first serve basis it will not always be possible to get your order picked before the next working day.

If your order is picked, packed and paid for before 4pm, we should be able to get the order dispatched that day. Payments received after 4pm, will likely be sent the next working day. All of our couriers collect from us at 4pm hence the payment/shipping cut-off time.

 

If you have any special delivery requests i.e. to leave the parcel with a neighbouring shop then please make sure to contact us directly so that we can add them to your order.

 

Delivery Costs

 

We are now using DPD & DHL for all UK deliveries

DPD is our standard UK Courier, but we may use DHL for some additional services such as Northern Ireland

 

We offer free delivery* on all orders over £200+ VAT (Zone A/B Only).

We offer free delivery to Northern Ireland, Scottish Highlands/Isles (Zone C/D) on all orders over £400+ VA

 

DELIVERY IS PRICED AT:

UK Mainland (Zones A/B) : £6.65 (+VAT) (Next Day)

Scottish Islands/Highlands, Isle of Man, Northen Ireland (Zone C) : £11.00 (+VAT)

Channel Isles, Isle of Scilly, Isle of Wight (Zone D) : £18.00 (+VAT)

 Deliveries to Europe / the rest of the world will be quoted on a per order basis depending on size and weight. We never charge more for delivery than what it costs us, this is because we believe this is unethical.